A B O U T
New Americana is a lifestyle boutique that represents what Detroit really is, a melting pot of all different cultures from all over the world. New Americana houses goods that are made by artisans worldwide. This brings us to New Americana’s credo, Global Design | Local Find. We believe in quality, which will be displayed in all of our goods. Our commitment to quality will also pair with our passion to support artisans worldwide. We believe that New Americana can help make a difference by empowering artisans globally, while providing local economic growth.
Owners Kendall Cameron and Emily Corkum began their tenure in retail at a small boutique in Birmingham, MI. From there the two went on to work in the fashion industry in New York. Emily has worked for several start-ups, and currently works for a national marketing firm. Over her career she has assisted in retail build outs, hiring, developing inventory management processes, as well as, employee and product training procedures. Kendall has worked as a designer and licensing/wholesale coordinator allowing her to learn the in’s and out’s of mass market buying, selling and licensing. She understands meeting minimums, margins, and analyzing sales data to see exactly which products sell in specific markets on both a national and international level. Her experience in design and styling allows her to read trends and color, to be on the forefront of trends from one season to the next. Ever since Kendall and Emily started working in the New York fashion scene, it has been their dream to move back home to Detroit and open their own store, thus New Americana was born.
EXCHANGES & RETURNS
All items purchased from New Americana are eligible for exchange or store credit only within 30 days of purchase. Refunds are not available at this time, unless in extreme cases. These cases include, receipt of incorrect or damaged items and will be reviewed on a case by case basis by our dedicated customer service team. Return shipping and handling not included. Shipping charges for all exchanges must be prepaid by the customer and must include the original packing slip or invoice provided. Customers are responsible for any loss or damaged during shipment. Once receipt of items is confirmed customers will receive shipping information regarding their exchange. Please allow for standard shipping timelines to occur depending upon carrier. Don’t forget to obtain and keep your return postage receipt until your new items have been shipped to you.
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, New Americana makes every effort to fulfill your order within 48 hours of the date of your order. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
All Orders Over $50 (3-5 Business Days): FREE!
Standard Shipping (3-5 Business Days): $5
Express Shipping (2-3 Business Days): $10
Next Day Shipping (1 Business Day): $20
International Shipping (Depends on Carrier): $25
NEW! At Home Delivery (Next Day, within 20 mi of our fulfillment center & minimum purchase of $20): FREE!
MARKETING & COLLABORATION INQUIRIES
For all marketing, pop-up or collaboration inquires please send emails to: firstname.lastname@example.org
ADDITIONAL QUESTIONS / COMMENTS / CONCERNS
For additional help or to contact our customer service team, please send all inquiries to: email@example.com